“Of course I took everything into consideration when I got back to the bar. I take more time to hear the guest and their needs.
“I seemed to be good at before but meditating and getting in the zone before shift seems to help me so much more.
“Also building cocktail recipes has helped me put a book together of 35-40 cocktails that I will be selling at the lodge.
“The experience of hearing your story makes me believe that I can do something to turn the industry around and had people enjoy the drink and furthermore their total experience.
“So I thank you for the time you put into our class and being in touch with us.”
Zachary Robert Blair, KANU, The Whiteface Lodge, Lake Placid, NY
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